Application Support Specialist

The Senior Application Support Specialist will work with the business to resolve systems issues, monitoring and maintaining the day-to-day running administration systems.

The successful candidate will have strong skills in data and systems analysis including an established knowledge of SQL scripting.

Responsibilities: 

• Define, analyse and produce flexible, robust solutions to business requirements
• Working with the business to address day-to-day system issue
• Identify recurring issues and investigate and analyse root cause analysis
• Work effectively with key stakeholders when priority issues arise and swift action is required
• Work with the development teams to assist with their development strategies.
• Assist the test teams in achieving the results by supporting them through DB and process knowledge.
• Monitor and manage the daily operation of system batch jobs.
• Liaise with our external provider on system developments and issues when required.
• Document and map solution procedures and processes as they are defined and developed.
• Working with Compliance to ensure all developments and fixes comply with the standards set out

Experience: 

• Experience in multiple IT disciplines including PL/SQL, T-SQL, VBA, DB Admin, job management, web admin.
• Understanding of the Software Development Life Cycle.
• 3 to 4 years’ experience in supporting financial systems.
• Strong IT technical and process development skills.
• Have an ability to learn and understand complex technical design.
• Ability to work within deadlines and to service level agreements