Desktop Technician Support

  • Dublin City Centre
  • Negotiable
  • Contract

Description

My client is looking for a Technician Support 1st and or 2nd level for a hybrid remote role for a company based in Dublin City Center. (full remote for now) 

The role

  • Provides incident support, within established service levels, across supported companies.
  • Delivery of Install/Move/Add/Change and desktop support services, within established service targets, including the provision, configuration, and installation of equipment across companies as a result of individual, large-scale business requests.
  • Work as part of a European Team to provide remote support to staff 
  • Update PC/laptop hardware to allow for the Windows 10 rollout
  • Install software manually after the windows 10 rollout.
  • Be available to help End users is questions and issues after they get upgraded.

The person

  • Experience in a similar workstation technical support role.
  • Excellent customer service and interpersonal skills.
  • Excellent written and oral communication skills.
  • Excellent PC troubleshooting skills.
  • Ability to solve PC-related problems utilizing remote control tools.
  • Experience working knowledge of PC platforms, Citrix, VMWare, printers, Smartphones, networks, telecoms & IT systems.
  • Expert knowledge of Windows 7 and Windows 10 and be able to diagnose issues with existing software and how to get it working on Windows 10.
  • Knowledge of and experience in imaging and building PCs.
  • Third-level qualification in information technology, computer science, or related discipline is desirable. (not a must)

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    Overview

    • Technician Support
    • Dublin City Centre
    • Negotiable
    • Contract
    • 17th of December
    • IT
    Naiadi Gil

    Naiadi Gil

    • Naiadi Gil
    • naiadi.gil@sabeo.com
    • 01 4064657