Desktop Support

  • Dublin City Centre
  • Negotiable
  • Full Time

Description

 

The role

The key responsibilities of the role include:

  • Provides 2nd level incident support, within established service levels, across supported companies.
  • Delivery of Install/Move/Add/Change (IMAC) and desktop support services, within established service targets, including the provision, configuration and installation of equipment across companies as a result of individual, large scale or complex business requests.
  • Proactively schedule end-to-end management of hardware refresh program lifecycle for workstation equipment executed through the stages of acquisition, configuration, and disposal in line with ISO & compliance requirements.
  • Participates in infrastructure, application or process improvement projects by consulting on capabilities of new and existing workstation technologies.
  • Executes the Problem/Change/Asset Management process.

 

The person

The successful candidate should possess the following skills and knowledge:

  • Minimum 3-4 years’ experience in a similar workstation technical support role.
  • Excellent customer service and interpersonal skills.
  • Excellent written and oral communication skills.
  • Excellent PC troubleshooting skills.

Your Name (required)

Your Email (required)

Your Message

Upload your CV

Overview

  • BC22032019
  • Dublin City Centre
  • Negotiable
  • Full Time
  • 17th of September
  • IT
Brian Cassidy

Brian Cassidy

  • brian.cassidy@sabeo.com

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON
01 406 4600 OR BY EMAILING INFO@SABEO.COM

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON

01 406 4600 OR BY EMAILING INFO@SABEO.COM

The Courtyard,
Carmanhall Road,
Sandyford,
D18 C436