CTS(Central Technology Services) Changes Services is looking for a Systems Analyst to join their team – reporting to a Senior Systems analyst.

Key Responsibilities:

Working with Internal and External stakeholders to translate business needs into clear requirements for delivery by Central Technology Services and ISO and Risk teams
Work with customers to identify business needs, set expectations, and identify business improvement opportunities.
Translating Business requirements into documented specifications in a clear, concise, and detailed manner using appropriate documents that enable testable outcomes.
Performing detailed system and process analysis for new features and usability options.
Liaising with internal and external technical stakeholders for the design and build to facilitate smart reusable solutions.
Liaising with the line of business QA and UAT teams to ensure test plans adequately capture requirement specifications.
Sprint/iteration, System, and integration testing (test script prep, execution, reporting, troubleshooting) in accordance with the test strategy and plans.
Liaising with internal technical stakeholders to ensure a smooth transition through Service Acceptance of changes into production.
Develop and maintain a detailed understanding of CTS Customers’ projects and processes.
Engage in the estimation process for both Internal and External pricing for new and existing customers and stakeholders.
Keeping information and work request repositories such as SharePoint, JIRA up to date.

The Person:

Degree qualified or equivalent in a Computer Science or Information Technology discipline
Proven experience working in an environment as a Systems Analyst (1-2 years+)
Proven ability to manage the Requirements process for Small/Medium projects (approx. 500 days effort) and Budgets which operate under pressure to meet very tight deadlines across a number of customers and platforms
Ability to elicit and elaborate high-level business requirements and convert to detailed software functional and non-functional requirements
IT Life Assurance experience working with various system interfaces, working with senior stakeholders in the delivery of small to large scale projects
Proven communication and interpersonal skills
Strong attention to detail
Flexible approach, with the ability to work on own initiative
Ability to accurately identify expected deliverables from stakeholders
Strong influencing and negotiation skills
Ability to work under pressure and to tight deadlines
Problem Solving & Decision Making
SQL and PowerBI knowledge for reporting
Working in an agile working environment with regular change, at pace and to tight deadlines
Core tools of the trade including SQL, MS Office (PowerPoint, Excel, Word, Visio), SharePoint, Jira, Confluence, TestRail.

The Competencies:

CTS Systems Analyst