CTS Systems Analyst

  • Dublin City Centre
  • Negotiable
  • Full Time


CTS(Central Technology Services) Changes Services is looking for a Systems Analyst to join their team – reporting to a Senior Systems analyst. 


Key Responsibilities:


  • Working with Internal and External stakeholders to translate business needs into clear requirements for delivery by Central Technology Services and ISO and Risk teams 
  • Work with customers to identify business needs, set expectations, and identify business improvement opportunities.
  • Translating Business requirements into documented specifications in a clear, concise, and detailed manner using appropriate documents that enable testable outcomes. 
  • Performing detailed system and process analysis for new features and usability options.  
  • Liaising with internal and external technical stakeholders for the design and build to facilitate smart reusable solutions. 
  • Liaising with the line of business QA and UAT teams to ensure test plans adequately capture requirement specifications.
  • Sprint/iteration, System, and integration testing (test script prep, execution, reporting, troubleshooting) in accordance with the test strategy and plans.
  • Liaising with internal technical stakeholders to ensure a smooth transition through Service Acceptance of changes into production.
  • Develop and maintain a detailed understanding of CTS Customers’ projects and processes. 
  • Engage in the estimation process for both Internal and External pricing for new and existing customers and stakeholders.
  • Keeping information and work request repositories such as SharePoint, JIRA up to date.

The Person:


  • Degree qualified or equivalent in a Computer Science or Information Technology discipline
  • Proven experience working in an environment as a Systems Analyst (1-2 years+)
  • Proven ability to manage the Requirements process for Small/Medium projects (approx. 500 days effort) and Budgets which operate under pressure to meet very tight deadlines across a number of customers and platforms
  • Ability to elicit and elaborate high-level business requirements and convert to detailed software functional and non-functional requirements
  • IT Life Assurance experience working with various system interfaces, working with senior stakeholders in the delivery of small to large scale projects
  • Proven communication and interpersonal skills
  • Strong attention to detail
  • Flexible approach, with the ability to work on own initiative
  • Ability to accurately identify expected deliverables from stakeholders
  • Strong influencing and negotiation skills
  • Ability to work under pressure and to tight deadlines
  • Problem Solving & Decision Making
  • SQL and PowerBI knowledge for reporting
  • Working in an agile working environment with regular change, at pace and to tight deadlines
  • Core tools of the trade including SQL, MS Office (PowerPoint, Excel, Word, Visio), SharePoint, Jira, Confluence, TestRail.


The Competencies:


  • Communication & Influencing
  • Critical Analysis and attention to detail
  • Creative & innovative thinking
  • Problem Solving and Decision Making
  • Drive For Results


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    • BNSA
    • Dublin City Centre
    • Negotiable
    • Full Time
    • 19th of April
    • IT