Desktop Support

  • Dublin City Centre
  • Negotiable
  • Full Time

Description

 

The role

The key responsibilities of the role include:

  • Provides 2nd level incident support, within established service levels, across supported companies.
  • Delivery of Install/Move/Add/Change (IMAC) and desktop support services, within established service targets, including the provision, configuration and installation of equipment across companies as a result of individual, large scale or complex business requests.
  • Proactively schedule end-to-end management of hardware refresh program lifecycle for workstation equipment executed through the stages of acquisition, configuration, and disposal in line with ISO & compliance requirements.
  • Participates in infrastructure, application or process improvement projects by consulting on capabilities of new and existing workstation technologies.
  • Executes the Problem/Change/Asset Management process.

 

The person

The successful candidate should possess the following skills and knowledge:

  • Minimum 3-4 years’ experience in a similar workstation technical support role.
  • Excellent customer service and interpersonal skills.
  • Excellent written and oral communication skills.
  • Excellent PC troubleshooting skills.

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Overview

  • BC22032019
  • Dublin City Centre
  • Negotiable
  • Full Time
  • 17th of September
  • IT
Brian Cassidy

Brian Cassidy

  • brian.cassidy@sabeo.com

Solving Business Problems through

the provision of People and Technology,

combined with Experience and Trust

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO
DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

Solving Business Problems through the provision of People and Technology, combined with Experience and Trust

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

The Courtyard,
Carmanhall Road, Sandyford,
Dublin 18
email: info@sabeo.com
phone: +353 (0) 1 406-4600

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