Application Support

  • Dublin West
  • Negotiable
  • Contract

Description

The Business Applications Support role will play a vital role in the support and rollout of new and existing initiatives. Find below more about this positions: 

  • Provide third level technical support on all applications within the group
  • Liaise with Applications Team Technical Resources and 3rd party providers to ensure speedy resolution of all application support issues
  • Keep users informed of call status if requested.
  • Escalation of issues to the IT Applications Lead
  • Report on status of Application Issues
  • Maintain a keen understanding of Industry best practice and current applications technologies and related infrastructure to assist with setting of business expectations.

Application Change Requests

  • Support the implementation of specific and defined changes / initiatives as agreed with Group IT Applications Team Lead (e.g. Upgrades)
  • Support the functional acceptance tests and train end users on the changes / amendments
  • Responsible for analysing and co-ordinating incidents, problems and change requests for the end-users. Continuous direct contact with the Group Companies and Suppliers to achieve this.

Not a must, but should be a plus: 

  • Coins andor Navision experience 

 

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Overview

  • NGBusiness Support
  • Dublin West
  • Negotiable
  • Contract
  • 22nd of August
  • IT
Naiadi Gil

Naiadi Gil

  • Naiadi Gil
  • naiadi.gil@sabeo.com
  • 01 4064657

Solving Business Problems through

the provision of People and Technology,

combined with Experience and Trust

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO
DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

Solving Business Problems through the provision of People and Technology, combined with Experience and Trust

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

The Courtyard,
Carmanhall Road, Sandyford,
Dublin 18
email: info@sabeo.com
phone: +353 (0) 1 406-4600

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