Application Support Engineer

  • Dublin West
  • Negotiable
  • Full Time

Description

Application Support Engineer 

West Dublin 

Permanent/ Contract 

Responsibilities: 

  • Liaise with 3rd party providers to ensure speedy resolution of all application support issues
  • Clearly communicate technical solutions in a user friendly and professional manner
  • Keep users informed of Incident status if requested.
  • Escalation of issues to the IT Applications Team Lead
  • Support the implementation of specific and defined changes/initiatives as agreed with Group IT Applications Team Lead (e.g. Upgrades)
  • Support the functional acceptance tests and train end-users on the changes/amendments
  • Responsible for analysing and co-ordinating incidents, problems and change requests for the end-users. Continuous direct contact with the Group Companies and Suppliers to achieve this

Experience: 

  • Must be able to demonstrate excellent Support Skills for Lev 3 incident management
  • Must have Windows & Active Directory Skills at Server Level
  • Microsoft Dynamics Navision
  • Effective communicator.
  • Analytical thinker, with a systematic approach to decision making and problem-solving.
  • Demonstrates drive and commitment

Your Name (required)

Your Email (required)

Your Message

Upload your CV

Overview

  • DR12345
  • Dublin West
  • Negotiable
  • Full Time
  • 4th of October
  • IT
Danielle Richardson

Danielle Richardson

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO
DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

The Courtyard,
Carmanhall Road, Sandyford,
Dublin 18
email: info@sabeo.com
phone: +353 (0) 1 406-4600

Follow us on LinkedinYoutube