Application Support

  • Dublin City Centre
  • Negotiable
  • Contract

Description

Role:

The successful candidate will be working in a very, challenging, fast paced environment, working within the IT & Change Team and reporting to the Information Systems Manager. Role requirements include: 

  • Working to address day-to-day system issues affecting the Policy Administration system with SLA
  • Design IT solutions / processes that meet the business needs and adhere to internal and external standards
  • Ensure solutions are future proofed and meet the needs of the IT and business strategies
  • Report conflicts and gaps between solutions and IT strategy to IT management and identify ideas to address these conflicts
  • Carrying out root cause Analysis on re-occurring issues that are identified on  Applications

Technical Skills:

  • 2-3 years’ experience in a similar technical support role
  • Experience in multiple IT disciplines including PL/SQL, T-SQL, .NET, DB Admin, Batch hi job management, web admin
  • Ability to perform unscripted subject related triage and leverage established technical knowledge not available in knowledgebase.
  • Ability to work within deadlines and to service level agreements

The Person:

We are looking for an ambitious individual with strong potential and self-motivation, who has the people skills to perform the continuous customer-facing aspect of this role. We want someone who is curious and has a desire to learn, to gain an understanding of our business and use that to effect positive change. This is a great opportunity to be part of dynamic IT team and to work directly with business users in an organisation on an exciting growth trajectory.

 Suitable candidates will have:

  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to focus on the customer and deliver to deadlines
  • The ability to absorb information and get up to speed quickly with business processes and systems
  • Drive & resilience to take initiative
  • High levels of dependability, flexibility, enthusiasm, supportiveness, involvement, openness, and clarity.

 

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Overview

  • NGApplication Support
  • Dublin City Centre
  • Negotiable
  • Contract
  • 1st of October
  • IT
Naiadi Gil

Naiadi Gil

  • Naiadi Gil
  • naiadi.gil@sabeo.com
  • 01 4064657

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO
DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

EXCELLENCE IN IT RESOURCING

FOR MORE INFORMATION ON OUR SERVICES, PLEASE CONTACT SABEO DIRECT ON 01 406 4600 OR BY EMAILING INFO@SABEO.COM

The Courtyard,
Carmanhall Road, Sandyford,
Dublin 18
email: info@sabeo.com
phone: +353 (0) 1 406-4600

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